Ethio Telecom has introduced a new service enabling the printing of National Digital IDs, making it more convenient for customers to access their identification cards.
This innovative service allows customers to submit their ID print requests online through the Telebirr SuperApp or the official website https://teleprint.fayda.et/. Once the request is completed, the printed IDs can be collected at any of the 63 service centers located across Addis Ababa.
How the Service Works
To use the service, customers must:
- Log in to the Telebirr SuperApp or visit the website.
- Navigate to the National Digital ID card printing section.
- Enter their Fayda Variant Number (FAN).
- Input a verification code sent to them via SMS.
- Choose the delivery speed, date, and preferred collection center.
This streamlined process aims to save time by eliminating the need for multiple visits to service centers. Customers can also track the progress of their requests online, ensuring transparency and reliability.
Flexible Payment and Delivery Options
Ethio Telecom has tailored the pricing structure to accommodate varying needs and urgency levels:
- Normal Delivery: Customers can receive their IDs within 7 working days for a fee of 345 Birr.
- Premium Delivery: A quicker option, with delivery in 6 working days, available for 600 Birr.
- Express Delivery: For urgent needs, customers can opt for delivery within a shorter time frame for 800 Birr.
Customer Benefits
This new service offers several advantages:
- Convenience: By enabling online requests and payments, customers save time and avoid long queues.
- Flexibility: With options to choose the speed of delivery and pickup locations, the service is adaptable to individual preferences.
- Security: Using the Fayda Variant Number and SMS verification ensures secure access to personal information.
Ethio Telecom emphasized that this initiative aligns with its commitment to leveraging digital technology to enhance service delivery and meet the growing demands of its customers.
The company also noted that this service is part of a broader effort to modernize identification systems in Ethiopia, supporting the country’s digital transformation agenda. By offering multiple options for delivery speed and locations, Ethio Telecom is ensuring accessibility for all segments of the population.